FAQ

Q: How can I contact you?
A: You can reach us through the Contact page or via email. We aim to respond within 24–48 hours.

Q: Do you do live sales or streams?
A: Yes! We’re active on Whatnot and other platforms—come hang out, chat, and grab exclusive deals.

Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days. Delivery times vary based on location, but most U.S. orders arrive within 3–7 business days.

Q: Do you provide tracking?
A: Yes. All orders include tracking, which will be emailed to you as soon as your order ships.

Q: How are items packaged?
A: We take packaging seriously. Cards are protected with sleeves/toploaders and shipped in secure packaging to prevent damage. Higher-value items may include additional protection.

Q: Do you offer free shipping?
A: We may offer free shipping promotions or thresholds—check the homepage or banner for current deals.

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and select Buy Now Pay Later options.

Q: Can I use Buy Now, Pay Later?
A: Yes—depending on eligibility, options like Klarna or Affirm may be available at checkout.

Q: Are your cards authentic?
A: Yes. We only source from trusted suppliers and stand behind the authenticity of our products.

Q: What condition are the cards in?
A: Most cards are near mint unless otherwise stated. Any condition issues will be clearly listed in the product description.

Q: Do you sell limited or rare cards?
A: Absolutely. Many of our items are limited-run, rare pulls, or hard-to-find collectibles.

Q: How often do you restock or drop new items?
A: New drops happen regularly. Follow us on Whatnot, Discord, or social media to stay updated.

Q: Why do items sell out so fast?
A: Many products are limited quantity or one-of-one pulls—once they’re gone, they’re gone.

Q: Do you accept returns?
A: Due to the collectible nature of our items, all sales are generally final. However, if there’s an issue with your order, contact us and we’ll make it right.

Q: What if my item arrives damaged?
A: Contact us within 48 hours of delivery with photos, and we’ll work with you on a resolution.